Financial Services | Trading & Portal Vertical

• US and Canadian trading systems, technologies, and protocols
• Regulatory/compliance issues and risk mitigation
• Call center management
• Market data vendors, technologies, networks, systems, and challenges.
• Diverse order and instrument types, across multiple service architectures  using FIX or custom protocols
• Significantly different user interface demands as a function of differences across user roles and demographics

Medical | Workers Compensation Vertical

• Unique intersection of the medical and legal worlds
• Standard medical practice elements such as patient scheduling, record keeping, referrals, diagnostics, etc.
• Standard insurance payor interactions such as authorization requests and 1500 form billing
• Large numbers of medical-legal reports and forms flowing from each step of the patient interaction and treating process
• Specific regulatory challenges including elements of both legal/government and medical /insurance systems and statutes
• Complex customer interactions involving patients, employers, insurers, lawyers, and government agencies

Commercial Property | Executive Suites Vertical

• Business process and technology challenges similar to a college campus model
• Tenants may stay for weeks, months or years, and may expect a wide variety of technology solutions and fee structures
• I.T. infrastructure, LAN/WAN networks, tools, and processes face strains from both employee and tenant user bases
• Clarity in what exact role technology plays in the customer value proposition is especially important when facilities and infrastructure are involved
• Partnerships and joint ventures are potentially critical for services deemed outside of core capabilities

Construction | BIM Technology Vertical

• Building Information Modeling technology, terminology, and vendors
• Analysis of subcontractor-general contractor interactions, processes, and data needs
• Construction Management and Project Information Management disciplines
• Cultural and financial implications of rapidly changing technology in the construction industry
• Integration and data management challenges across massive multi-year construction projects involving hundreds of participating vendors and subcontractors

Transportation | Freight Management and Brokerage Vertical

• Corporate re-branding and clarifying of mission, vision, and value proposition
• Traffic Management Systems (TMS) technologies and standards
• Dispatch Operations for LTL and Full Truckloads
• Enhanced financial reporting with granular comparisons across expense and revenue categories by month/quarter/year
• Profit margin management by lane, seasonality, freight class, and equipment
• Use of EDI for both customer-facing and vendor-facing transactions
• Segregation of roles and duties across operational and sales tasks
• Implementation of third party technologies to enhance intra-company and customer communications